International Research Journal of Commerce , Arts and Science
( Online- ISSN 2319 - 9202 ) New DOI : 10.32804/CASIRJ
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E-GOVERNANCE IN INDIA - THE ROAD AHEAD
2 Author(s): RIYAZ ALI, GIRISH GARG
Vol - 5, Issue- 4 , Page(s) : 200 - 209 (2014 ) DOI : https://doi.org/10.32804/CASIRJ
Governance can be termed as a system where in services to citizens are provided by the administration through a controlling mechanism with four phases, namely - information, interaction, transaction and transformation. Public administration, governed by bureaucratic structures built on rationale principles, that dominated the twentieth century, has failed to respond to the changing requirements of the present times. E-governance, which is a paradigm shift over the traditional approaches in public administration, means