International Research Journal of Commerce , Arts and Science

 ( Online- ISSN 2319 - 9202 )     New DOI : 10.32804/CASIRJ

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THE POWER OF USER-GENERATED CONTENT IN SHAPING CONSUMER BEHAVIOR

    1 Author(s):  MANDEEP SINGH

Vol -  14, Issue- 8 ,         Page(s) : 210 - 225  (2023 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

This paper explores the power of User-Generated Content (UGC) in shaping consumer behavior in the digital age. UGC, which includes online reviews, social media posts, testimonials, and user-shared videos, has become a cornerstone of modern marketing.

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