International Research Journal of Commerce , Arts and Science

 ( Online- ISSN 2319 - 9202 )     New DOI : 10.32804/CASIRJ

Impact Factor* - 6.2311


**Need Help in Content editing, Data Analysis.

Research Gateway

Adv For Editing Content

   No of Download : 108    Submit Your Rating     Cite This   Download        Certificate

BUSINESS PROCESS IN SME CASE OF AMRUT GEMS

    1 Author(s):  DR. LALITA MISHRA

Vol -  8, Issue- 12 ,         Page(s) : 138 - 153  (2017 ) DOI : https://doi.org/10.32804/CASIRJ

Abstract

In this case the possible explanation for the prominence of lack of financial resources and time are the most significant parameters that inhibit the entire process of business process management in case of diamond processing industry. The lack or in certain cases absence of support from top management which impede the entire process of implementation of business process management. There are various factors that contribute to senior management resistance in case of diamond processing industry. One more inhibiting factor for business process management adoption is that it is easily recognized in case of diamond processing industry. In this case, lack of technological expertise is also a prime factor that inhibits the implementation of business process management. Also, smaller organizations are not able to afford the costs of hiring business process management technology specialists or information management consultants. If we consider this viewpoint then we come to know the importance of business process management. (Nilsson ,2003)

1. Ahadi, H.R. (2004) 'An examination of the role of organizational enablers in business process reengineering and the impact of information technology', Information Resources Management Journal, vol. 17, no. 4, pp. 1-19.
2. Alavi, M. and Carlson, P. (1992) 'A review of MIS research and disciplinary development', Journal of Management Information Systems, vol. 8, no. 4, pp. 45-62.
3. Al-Mashari, M., Irani, Z. and Zairi, M. (2001) 'Business process reengineering: a survey of international experience', Business Process Management Journal, vol. 7, no. 5, pp. 437-455.
4. Baker, G. and Maddux, H. (2005) 'Enhancing organizational performance: facilitating the critical transition to a process view of management', S.A.M. Advanced Management Journal, vol. 7, no. 4, pp. 40-60.
5. Creswell, J.W. (1994) Research Design--Qualitative & Quantitative Approaches, Sage Publications, Thousand Oaks, California.
6. Dholakia R, and Kshetri N. (2004) 'Factors impacting the adoption of the Internet among SMEs', Small Business Economics, vol. 23, no. 4, pp. 311-322.
7. Fu, H., Chang, T.and Wu, M. (2001) 'A case study of the SME's organisational restructuring in Taiwan', Industrial Management & Data Systems, vol. 101, no. 8/9, pp. 492-501.
8. Gartner EXPPremier (2005) Delivering IT's Contribution: The 2005 CIO Agenda, Gartner, January.
9. Grover, V., Teng, J., Segars, A. H., and Fiedler, K. (1998) 'The influence of information technology diffusion and business process change on perceived productivity: the IS executive's perspective', Information & Management, vol. 34, no. 3, pp. 141-159.
10. Hammer, M., and Champy, J. M. (1993) Reengineering the Corporation: A Manifesto for Business Revolution, Nicholas Brealey Publishing, Allen and Urwin, London.
11. Harmon, P. (2003) Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes, Morgan Kaufmann, San Francisco.
12. Kalakota, R. and Robinson M. (1999) E-business: Roadmap for Success, Addison-Wesley, Reading, MA.
13. Kettinger, W.J., Teng, J.T.C., and Guha S. (1997) 'Business process change: a study of methodologies, techniques, and tools', MIS Quarterly, vol. 21, no. 1, 55-80.
14. Lee, A. (1989) 'A scientific methodology for MIS case studies', MIS Quarterly, vol. 13, no. 1, pp. 32-50.
15. Murphy, A. and Ledwith, A. (2006) 'Project management tools and techniques in high-tech SMEs in Ireland', 14th Annual High Technology Small Firms Conference, 11-13 May, Enschede, The Netherlands.
16. Riley, M.J. and Brown, D.C. (2001) 'Case study of the application of BPR in an SME contractor'. Knowledge and Process Management, vol. 8, no. 1, pp. 17-28.
17. Samson, D. and Sohal, A. (1990) 'The strategic status of quality: an Australian perspective', International Journal of Technology Management, vol. 5, pp. 29-42.
18. Sarantakos, S. (1998) Social Research, 2nd edition, MacMillan, Melbourne.
19. Smith, H. and Fingar, P. (2003) Business Process Management: The Third Wave, Meghan-Kiffer Press, Tampa.
20. Spathis, C. and Constantinides, S. (2003) 'The usefulness of ERP systems for effective management', Industrial Management and Data Systems, vol. 103, no. 9, pp. 677-685.
21. van der Aalst, W.M.P., terHofstede, A.H.M. and Weske, M. (2003) 'Business process management: a survey', 1st International Conference of Business Process Management, 26-27 June, Eindhoven, The Netherlands.
22. Wixon, D. R., Ramey, J., Holtzblatt, K., Beyer, H., Hackos, J., Rosenbaum, S., Page, C., Laakso, S. A. and Laakso, K-P. (2002) 'Usability in practice: field methods evolution and revolution', CHI '02 Extended Abstracts on Human factors in computing systems, ACM Press, New York, USA, pp. 880-884.
23. Yin, R.K. (1994) Case Study Research: Design and Methods, 2nd edition, Sage, London.
24. Yin, R.K. (2002) Case Study Research, Design and Methods, 3rd edition, Sage Publications, Newbury Park.
25. Peters, Hisrich, ”Entrepreneurship”, Tata McGraw-Hill Publishing Company Ltd., New Delhi, 2000
26. Afua, Allen, ” Innovation Management: Strategies, Implementation and Profits”, Oxford University Press, New York, 1998
27. Manimala, M J, ” Entrepreneurial Policies and Strategies: The Innovator’s Choice”, Sage Publications India Pvt. Ltd., New Delhi, 1999
28. Dutta, Sudipt, ” Family Business in India”, Response Books, New Delhi, 1997
29. Saini, J S; Dhameja, S K, ” Entrepreneurship and Small Business”, Rawat Publication, Jaipur, 2000
30. Kanwar, K, ” Icons of Gujarat Industry”, SahityaMudranalaya Pvt. Ltd., Ahmedabad, 2000
31. “Diamond Handbook of Surat”, Gems &Jwellery Information Centre, Jaipur, 2000

*Contents are provided by Authors of articles. Please contact us if you having any query.






Bank Details