1. Internet banking: Understanding consumer adoption rates among community banks Author: Dr. Nasim Z. Hosein – Shantou University, Shantou, China
2. Customer Satisfaction With Internet Banking Service Quality In The Ghanaian Banking Industry Simon Gyasi Nimako, Nana Kwame Gyamfi, Abdil Mumuni Moro Wandaogou.
3. https://www.omicsonline.org/open-access/the-impact-of-electronic-banking-on-customers--satisfaction-inethiopian-banking-industry-the-case-of-customers-of-dashen-andwogage-2167-0234-1000174.php?aid=69979